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The ROCS Group is growing and we are seeking experienced individuals to assist in leading one of the most popular concept makeup stores on the island in some of Maltaโ€™s most prestigious locations, including Sliema, Mosta, Tignรฉ Point, and Fgura. We aim to have our Assistant Managers trained to give our clients the best experience we can, and selected individuals will be set onto the path to train into the role of Manager.

We want you to have a passion for service excellence, embrace the challenge of retail sales, and be able to ensure customer satisfaction.

You must also possess the following knowledge, skills and abilities:

    โ€ขThe ability to lead, inspire and motivate a team
    โ€ขExcellent communication and people skills
    โ€ขExperience in retail management
    โ€ขThe ability to work under pressure and handle challenging situations in a fast-paced environment
    โ€ขConfidence, the drive to succeed, and enthusiasm
    โ€ขThe ability to take, and appropriately communicate, decisions in an ethical and responsible manner
    โ€ขThe ability to understand and analyze sales figures
    โ€ขBe highly sales-oriented and results driven
    โ€ขA strong commitment to continuous learning and development
    โ€ขAn understanding of retail laws, security and health and safety

The key reponsibilities of this post include:

    โ€ขManaging and motivating a team to reach sales targets
    โ€ขKeeping track of stocks, ordering and minimizing stock loss
    โ€ขImplementing sales promotions and in-store events
    โ€ขServing customers as and when required
    โ€ขDealing with queries, complaints and feedback from customers
    โ€ขAnalyzing and interpreting sales figures and forecasting future sales volumes
    โ€ขMaintaining awareness of market trends, carrying out market research and monitoring what competitors are doing
    โ€ขProviding reports to senior company executives

Employment conditions:

This is a full time role with remuneration in line with relevant experience +commission +overtime.

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