Customer Feedback

Cyprus Holiday Escape

An amazing holiday full of magic and dreams in Disneyland Paris. 
Many thanks to ROCS Group for making this possible. It was all great. 
Memories to remember.

Thank you,
Natasha Attard.

Dubai

Stefania Saliba - August 2018

I am writing this message on behalf of my sister and our friends to say thanks to rocs group for the fantastic holiday in dubai!

A special thanks goes to Mr Davide Ponente for his advice he was so helpful and wish to thank him for the fantastic hotel he booked for them.

Thanks Davide and ROCS,
Stefania Saliba.

Paris Group Tour

Chantelle Coleiro - August 2018

We just came back from Disneyland Paris after spending 7 wonderful days there. Thanks to all of you at ROCS it was a memorable experience throughout for us and our 2 children. Travelling previously only solo, we were a little hesitant at first as to what to expect... but our holiday has been extremely positive....our tour leader, Chris Borg, was like a father figure to all of us...giving us useful tips as well as having fun relating past anecdotes from previous travels as well walking us through historical facts and landmarks in Paris...he did all this without appearing stifling anyone 's independence to digress from our scheduled programme. He created such a friendly unpretentious atmosphere that everyone on our tour felt at ease to make friends and acquaint with each other....my 6 yr old daughter is already asking for playdates with children on our tour. The itinerary was also well balanced and varied...thank you for your dedication, hardwork and professional attitude throughout.

Kind Regards,
Chantelle Coleiro

Vienna - Excellent Holiday, From Beginning to End.

MARY GATT, CARMEN FARRUGIA AND ROSARIO COLEIRO - AUGUST 2018

We just came back home yesterday from a week in Vienna, everything was organised excellently, when we arrived in Vienna the chauffeur was waiting for us smartly dressed in a black suit, he took us to Art Hotel and the receptionist told us that as we were going to stay there for seven nights they upgraded our room to an apartment with no extra charge, we had everything living room with one sofa bed, a room with two beds kitchen utensils with all appliances and a bathroom. The staff were all so gentle and the breakfast was an abundant buffet. We are so satisfied, will definitely recommend you Davide and Rocs Travel. Please keep us informed when you have special offers.

Thankyou and God bless you,
Mary Gatt.

CHINA 

CHRISTINE MIZZI - APRIL 2018

I’m back on the rock and almost completely out of jet lag. No words can describe my bewilderment for this astounding trip. It was raw as much as it was comfortable; crude as much as it was enchanting; fresh as much as it was refined. It was hard work at times, getting up early in the morning, fighting the cold or the high UV, the altitude, and the fatigue. But thanks to excellent accommodation and highly professional guides, one felt secure and fulfilled at the end of every day.

I had to send you a sample of the spellbound photos I could conjure from my collection. Needless to say, I still have my mind and heart in a different time-zone. I thank you for your distinctive help and service. Hope to see you soon to plan the next adventure!

Many heartfelt regards
Christine

DUBAI

MELANIE, CARMELO & MIGUEL PACE - MAY 2018

AMSTERDAM 

URSULA & MARIO TABONE -  APRIL 2018

SRI LANKA

TOM & MARY WRIGHT - JUNE 2017

We love travel and this time we decided to travel to Sri Lanka on our own but to be met by our personal guide and driver.
To start I was not so sure about what the outcome would be as we had never done travel this way.So off we went on this long journey hugging the rather insecurity of what we were to face.

We were met by Ajantha and straight away we felt safe and secure. This gentleman by the end of our journey became friends so much so that he even brought his wife to meet us.A really lovely and good people .Ajantha was perfect treated us well on every trip he was there waiting for us with his nice car that was air conditioned throughout the whole trip.

Now I come to the tour itself. Now I know what a princess feels like. !!!Yes we were treated like royalties wherever we went. The places we visited were breathtaking. Ajantha s explanations were so informative he answered all our questions.Him being a Budhist we had good talks about his religion.
The hotels were breathtaking we could have stayed more in every singe one.
With the exception of The Grand . Too cold, drafty. No Wifi in rooms !!!

All in all a very positive experience. I take this opportunity to thank Lara Borg the tour consultant . Her help was beyond compare beyond her level of duty.
She answered all my fears her help was at the end of the phone line.Thanks Lara.
I also thank Rocs excellent service every time we use your service.

Thanks once again Lara
With regards and appreciation
Tom and Mary Wright.

BUDAPEST

ELVIA M.PACE - DECEMBER 2016

On the 10th of December we came back from Budapest. Just wanted to thank you for your help in booking our holiday, we really enjoyed it and the hotel was great. We also found the WizzAir very comfortable. Actually, this is our fourth holiday we booked through ROCS, and the hotels chosen always met our expectations.

I would like to take this opportunity to wish you and all your family a blessed Christmas and all the very best for the new year.

Thank you once again.

Kind regards
Elvia Pace

UBAI - ATLANTIS THE PALM

CHANTELLE FALZON - SEPTEMBER 2016

Would like to thank you for your help in making our Dubai holiday possible in just one day before the flight. We really enjoyed it. Atlantis is an amazing hotel with great service.

Thanks once again, till the next one!

Regards
Chantelle

ELYSIUM HOTEL IN PAPHOS, CYPRUS

ALFRED BRADDICK - SEPTEMBER 2016

Just to thank you for the splendid holiday my wife and I spent at The Elysium in Cyprus.

The place is still amazing, the breakfast is still in my opinion the best I have seen throughout all my travels in the world
The main staff are still working there, and we were very surprised that we were recognized after these years.

If I had to compare between Asimini Suites that you sent us last year, which was a really super place and The Elysium, I would still choose the The Elysium.

I also posted a 5 star rating on Trip Advisor on my experience

I will continue to recommend this hotel as I have been doing for the past years

Thanks once again, I will be back next year to book our holiday with ROCS.

Best regards

Alfred

AYIA NAPA

JOE AND JANE MICALLEF - SEPTEMBER 2016

Again 2016 was a superb holiday in ayia Napa at Adams Beach Hotel. Treated as VIP guests for the 2nd time and can't wait for my 3rd time visit in 2017. Well Done Bjorn Vassallo for recommending it in the first place. Well done ROCS.

Joe & Jane.

IRELAND

CHRISTINE, RACHEL, WAQAS AND TONY - SEPTEMBER 2016

We arrived back yesterday morning. All went well. Just did a trip advisor review on the Wilton

"My family spent 6 nights at this hotel on holiday during the last week of Aug 16. Staff was very helpful, breakfast (full Irish) was very good and catered for my daughter's Gluten and Dairy free requirements. Room was very spacious and comfortable. Location is excellent as a base to explore the magical Wicklow county. Also very close to the Bray seafront. Thank you."

Once again, thank you for your great service.

Best Regards

Christine, Rachel, Waqas, Tony

ROME

DAMIEN AND LORRAINE FORMOSA - SEPTEMBER 2016

We have just arrived from a 5 days from rome we would like to thanks Alexia for the help she gave us while making our booking and for the choice of the hotel thanks a lot looking forward to the next holiday. Thanks for your great service.

Damien and Lorraine Formosa

BALI

JOSEPH AND JACKIE CAUCHI - SEPTEMBER 2016

We're back on the island.

I just wanted to send a small note to thank you and let you know that all was super! The Emirates tour was really well organised and Bali was great. Jumeirah is one of a kind but mostly, the W experience, was the highlight. They have a cutting edge over all others... so much attention to detail!

Thank you so much for the lovely surprise cake we got on our flight :) Eventually we got gifts and surprises from all the hotels and resorts :))

We are already dreaming of the next!

Thanks Ar,
Joe & Jackie

LAMPEDUSA

BENJAMIN AND ERIC BORG - SEPTEMBER 2016

Having come back from our trip from Lampedusa I wanted to email you with my feedback.
I wish to thank you for everything.  We thoroughly enjoyed ourselves.  The flight was excellent.  We stayed at the Dammusi Di Cala Creta.... Great location.  The staff there were extremely friendly and hospitable.  I did thank Mr.  Ezio Bellocchi for their kind service.  I can assure you that we will definitely use your services again.

I thank you once again.

Benjamin Borg  and Eric Borg

 PARIS AND DISNEY TOUR

ROMINA SCIBERRAS - AUGUST 2016

We had an amazing time in Paris...special thanks to Renato Fenech,for his dedication and professionlism. He made our holiday more special...he was of great help. Wish he'll be with us on our next holiday.

Romina Sciberras

MAURITIUS AND DUBAI

STEFANIA GALEA - AUGUST 2016

I hope that this email finds you well.
We are back from an incredible honeymoon. Thank you for your advice :)
Thanks and regards.
Stefania

DISNEY

MARY CAUCHI - JULY 2016

I would like to take this opportunity to thank Ms. Imperia Bonello and her team who take care of the Disney tour for all their help. WELL DONE and keep up the good work!!

Mary Cauchi 

PRAGUE

MICHELINA SALIBA AND FAMILY- JULY 2016

Thanks for all the help that you gave us, all the information and most of all you made our trip peaceful with all the details for prague.

Thank you,

Michelina Saliba and Family

GREEK ISLANDS

DONNA - JULY 2016

Thought of sending you an email .. just basic feedback.

Both Santorini and Mykonos accommodation were just great. Very clean quite central too. We had to rent out a car/quad bikes for both cause there is a good 10 minute distance (by car).

We definitely would like to visit again .. will keep in touch ?

Thanks for your assistance and help.

Donna

THE PELAGIAN ISLANDS

MARY LOU CASTELLETTI - JUNE  2016

We really enjoyed ourselves. The beaches are beautiful and clean. We really liked Hotel Gilio nd we really appreciated it's cleanliness and the hotel owner is absolutely lovely. We would definately visit again. 

Mary Lou Castelletti. 

CEFALU

MARIA DEMICOLI - JUNE 2015

My husband and I would like to thank you for the fantastic offer for our stay at the Hotel Alberi Dei Paradiso in Cefalu. This was our first time travelling with ROCS and rest assured that this won’t be our last. I was very satisfied with the whole package I will gladly recommend ROCS to all my friends and family.
Thank you, and hope to see you soon
Your’s Sincerely,
Mariella Demicoli

MALDIVES

CHARLES & JOSETTE - MARCH 2015

We are writing this e mail from the plane taking us back to Dubai and on to London from the Maldives.  Before we get home, we really want to thank you for your recommendation to go to Lily Island Resort. This really was the experience of a lifetime.  Everything about the resort was better than brilliant.  The room, a beach villa, was excellent, extremely well-serviced twice a day.  The food was superb, both in the standard Lily Maa restaurant, and in the special Aqua and Tamarind Restaurants.  The local island excursion was better than the sunset cruise, which was rather too uneventful. The staff throughout the hotel were professional, friendly and efficient.

As you have doubtless come to realise, we are both somewhat demanding travellers and yet we find it impossible to find fault with this resort.  In terms of advising other travellers, we would suggest simply advising guests to travel with a supply of toiletries, insect repellents and sun protection, there being virtually nothing in any of these lines in the lone hotel shop.  That seems a trifling comment though in the context of a week in the sun, on the sand, in the idyllic surroundings of a simply excellent resort.

Thank you again for recommending Lily to us: you could not have guessed more precisely what we had in mind for our holiday.  Thank you also for your meticulous and prompt attention throughout the preparations for the holiday.  We shall recommend not only the Maldives and Lily to all our friends, but also Rocs and especially you for all travel plans.

Kind regards and renewed thank.
Charles and Josette