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RETAIL MANAGEMENT (ROCS20501)

Basis: 

FULL TIME

Reference ID:

ROCS20501

Closing Date:

31/03/23

Section:

INGLOT THE STUDIO

We are seeking experienced individuals to lead some of the most popular brands on the island in some of Maltaโ€™s most prestigious locations, including Sliema, Mosta, Tignรฉ Point, and Fgura.
If you have a passion for service excellence, embrace the challenge of retail sales, are able to ensure customer satisfaction and you can do all this whilst managing a team and assuming full responsibility of ROCS Retail outlet or complex ...Then we want to hear from YOU!

You must also possess the following knowledge, skills and abilities:

    โ€ข A thorough knowledge of nails and nail care, including a relevant industry qualification as a nail technician
    โ€ข A basic knowledge of hand and foot massage techniques
    โ€ข Excellent cleanliness and sanitation skills
    โ€ข Willingness to train in our Studioโ€™s specific nail service offerings
    โ€ข Enthusiasm and excellent customer service skills
    โ€ข Excellent communication and listening skills
    โ€ข The ability to work on own initiative and as part of a team
    โ€ข The ability to manage multiple tasks in a fast-paced environment
    โ€ข Be honest, responsible, and reliable
    โ€ข Past experience within the nail industry will be considered an asset

The key reponsibilities of this post include:

    โ€ข Providing consistent professional nail, hand, and foot treatments in accordance with Studio protocols and accepted certification practices.
    โ€ข Performing preparatory work and properly cleaning and restocking the work area as required. Handling guestsโ€™ questions and concerns professionally and courteously.
    โ€ข Providing accurate, appropriate, and immediate responses to all requests by guests ensuring complete guest satisfaction.
    โ€ข Actively promoting the Studio, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.
    โ€ข Meeting the Studioโ€™s service standards.
    โ€ข Having complete knowledge and understanding of all services and products while educating guests in these areas
    โ€ข Upholding the standards of sanitation and sterilization as directed by law and the Studioโ€™s policies and procedures.

Employment conditions:

None

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